[Remote] Senior Program Manager

Note: The job is a remote job and is open to candidates in USA. Bridge Partners is a growth consultancy serving the technology and cloud industry through marketing, sales, and partner programs. The Senior Program Manager leads consulting delivery, client outcomes, program health, and delivery excellence for AI-enabled enterprise solutions and digital transformation initiatives. The role also manages client governance, delivery risks, consultant coaching, and expansion opportunities.

Responsibilities

• Including quality, timelines, budget adherence, and client satisfaction
• Partner with sales, delivery and solutions teams on scoping and SOW development support, project cost estimates, staffing plans, and delivery feasibility
• Lead client governance, executive communications, business reviews, status reporting, and expectation management
• Identify scope changes, solution dependencies, delivery risks, and corrective actions early. Negotiate and present change orders to clients for material scope adjustments
• Coach project leaders and consultants, remove barriers, and reinforce delivery standards
• Build trusted client relationships and identify expansion and follow-on opportunities

Skills

• This role is available to candidates residing in Washington or Oregon
• All roles are remote; leadership should expect reasonable business travel, and we also gather together in person for strategic collaboration and events
• • 8+ years of relevant experience in professional services
• • Recent experience leading client-facing engagements driven by AI-enabled enterprise solutions and digital transformation across marketing, sales, partner/channel, business agility, or customer success
• • Ability to engage credibly with business leaders and solution experts, ask informed questions, evaluate dependencies and tradeoffs, and translate them into program roadmap and business decisions
• • Strong understanding of consulting project economics including budgeting and consulting team utilization
• • Exceptional client leadership, executive communication, negotiation, problem-solving, and team-coaching skills
• • Bachelor's degree in a related discipline or equivalent combination of experience and/or certifications
• • Ability to travel as needed, up to 25% and inclusive of both firm and client meetings and events
• Applicants must be authorized to work in the United States and must not require employer sponsorship now or in the future

Benefits

• Additional bonus/incentive eligibility based on performance and target attainment
• Employees working 20 hours or more per week are eligible for Medical
• Employees working 20 hours or more per week are eligible for Dental
• Employees working 20 hours or more per week are eligible for Vision
• Employees working 20 hours or more per week are eligible for a Health Savings Account
• Employees working 20 hours or more per week are eligible for a Commuter Plan
• Employees working 20 hours or more per week are eligible for Paid Basic Life/AD&D coverage
• Employees working 20 hours or more per week are eligible for Voluntary Life/AD&D coverage
• All employees are eligible for 401k Matching
• All employees are eligible for Employee Discount Programs
• All employees are eligible for an Employee Assistance Program
• All employees are eligible for Training and Development
• All employees are eligible for the Bridge Partners Charitable Donation Matching Program
• All employees are eligible for Paid Time Off (PTO) and Holidays
• All roles are remote

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