[Remote] Senior Program Manager
Note: The job is a remote job and is open to candidates in USA. The client is a leading risk and compliance advisory organization serving the financial services industry. They are seeking a highly experienced Senior Program Manager to drive an enterprise-wide Quote-to-Cash transformation through go-live and stabilization, managing plans, risks, dependencies, stakeholder accountability, executive reporting, and hypercare.
Responsibilities
- Build and manage an integrated QTC program plan with clear milestones, dependencies, owners and dates
- Identify critical-path risks, blockers and decisions that could impact delivery
- Drive accountability across business, technology, process and executive stakeholders
- Lead daily execution rhythms and track commitments through completion
- Challenge timelines and assumptions when needed
- Provide concise, data-driven executive reporting focused on material risks and decisions
- Recognize process breakdowns, engage the right SMEs and drive resolution
- Balance rigor with pragmatism to maintain momentum
- Lead the program through go-live and the subsequent hypercare/stabilization period
Skills
- Significant experience leading complex Quote-to-Cash, Lead-to-Cash or similar enterprise transformation programs
- Strong working experience with Certinia (ideally) or MS Project
- Deep expertise in integrated planning, dependencies, critical-path management, risk management and executive reporting
- Experience stepping into programs already underway and bringing structure to incomplete or fragmented plans
- Consulting or transformation leadership background with strong process orientation
- Ability to challenge dates, assumptions and commitments credibly and constructively
- Executive presence and sound judgment around what requires escalation versus resolution within the team
- Calm, direct and data-driven communication style
- Low-ego leadership style with the ability to influence senior executives and SMEs
- Comfortable operating with imperfect information and determining what is "good enough" to keep moving
- Experience with enterprise systems implementations, finance and operational transformation, post-acquisition integration, process standardization, go-live readiness and post deployment hypercare is highly relevant
- MUST BE ELIGIBLE TO WORK IN THE USA WITHOUT VISA SPONSORSHIP OR TRANSFER EVER
Benefits
- Remote work with occasional travel
Company Overview