[Remote] Software Implementation Consultant
Note: The job is a remote job and is open to candidates in USA. 3 HTi is a PTC value-added reseller and consulting partner specializing in product lifecycle management, computer-aided design, application lifecycle management, and digital thread solutions for manufacturing companies. The Software Implementation Consultant will lead and support PTC Windchill PLM implementations, upgrades, migrations, configurations, integrations, and customer support while serving as a technical advisor throughout the customer lifecycle.
Responsibilities
- Lead and support PTC Windchill PLM implementations, upgrades, and migrations
- Gather customer requirements and translate them into effective Windchill configurations
- Configure Windchill workflows, lifecycles, roles, access controls, and data models
- Support core Windchill capabilities including:
- Document management
- Part & BOM management (EBOM/MBOM)
- Change management (ECR/ECO/ECN)
- Configuration and version control
- Assist with Windchill system architecture, performance tuning, and best practices
- Provide post-implementation support and troubleshooting for Windchill customers
- Diagnose issues, recommend solutions, and resolve technical problems efficiently
- Deliver training and knowledge transfer to customer teams
- Act as a long-term trusted advisor for PLM strategy and system optimization
- Work closely with sales, technical support, and other consultants at 3 HTi
- Contribute to internal best practices, templates, and implementation standards
- Stay current on new Windchill releases, features, and PTC roadmaps
Skills
- Experience implementing or supporting PTC Windchill PLM
- Strong understanding of PLM concepts, product data management, and engineering change processes
- Experience working with manufacturing organizations (industrial, aerospace, defense, medical device, high-tech, etc.)
- Ability to work directly with customers and communicate clearly with both technical and non-technical users
- Strong problem-solving and analytical skills
- Self-motivated with the ability to manage multiple projects
- Experience with Windchill integrations (Creo, ERP, MES, SAP, Oracle, etc.)
- Experience with Windchill modules such as ProjectLink, MPMLink, or Quality solutions
- Familiarity with regulated industries and compliance requirements (FDA, ISO, AS9100, CMMC, etc.)
- Experience working for a PTC Partner, VAR, or consulting firm
Benefits
- Work with a highly experienced team that truly understands PTC solutions
- Be part of customer-facing projects that make a measurable impact
- Opportunity to grow your PLM expertise across Windchill, Creo, and the digital thread
- Collaborative, supportive culture focused on solving customer problems
- Long-term growth opportunity
Company Overview