[Remote] Sr. IT Program Manager
Note: The job is a remote job and is open to candidates in USA. Savers | Value Village is a for-profit thrift operator focused on reuse and value-priced secondhand goods. The Senior IT Program Manager will deliver high-impact technology projects and solutions, align business and IT strategy, manage requirements and multiple workstreams, and oversee the full program lifecycle across business, engineering, QA, and partner teams.
Responsibilities
- Oversee groups of projects that are linked through a common organizational goal
- Manage programs and portfolios with multiple workstreams
- Integrate projects and project managers working on related workstreams
- Provide leadership, support and mentoring to program and project managers and business systems analysts
- Responsible for reviewing/updating program/project templates, tools, and processes
- Partner with business and customer stakeholders to identify and recommend solutions to address business needs
- Work with business and customer stakeholders to define product objectives and requirements
- Prioritize requirements and define scope to meet business needs in a timely manner
- Coordinate resources across multiple workstreams
- Work with or serve as a product owner in Agile/SCRUM development processes; write user stores, groom the backlog, and lead sprint planning
- Manage each release through the release process
- Develop, maintain, and distribute (as appropriate) standard project management deliverables for the successful launch of a new product and serves, including implementation plan, project budget and variances, issues & action items log, meeting minutes, risk assessment and contingencies
- Engage in regular, effective communication with leadership, stakeholders, and internal team members
- Accountable for on time product deliver, product quality, cost, and operations
- Lead vendor selection process (including RFPs and Pricing) and manage against deliverables (including SOWs, change management, approval of deliverables)
- Create and maintain scorecards to track vendor and partner performance
- Partner with internal and external teams to deliver on time and with the quality required
- Ensure all business systems, IT systems and partner platforms are in place and that the business solution and technical design accurately represents the requirements
- Clearly articulate the program scope
- Ability to negotiate and manage without authority
- Communicate the big picture or vision to everyone consistently
- Be proactive in resolving challenges
- Set realistic goals and timelines
- Advocate for simplicity and common sense
- Maintain the ability to work with others
- Gain a clear understanding of the business needs and goals
- Delegate and necessary
- Ability to lift and carry up to 25 lbs
- The ability to communicate and understand the spoken word are important as well, for example:
- Ability to express or exchange ideas by means of the spoken word
- Ability to receive detailed information through verbal communication, and to make the discriminations in sound
- Ability to receive detailed information visually through written communication (both physical and electronic)
- Exempt
- Laptop or Desktop computer
- Telephone
- Demonstrable knowledge of Microsoft Office products, including Word, Excel, Outlook, Visio, PowerPoint, and Project
- 10% or less travel
Skills
- * Clearly articulate the program scope
- * Ability to negotiate and manage without authority
- * Communicate the big picture or vision to everyone consistently
- * Be proactive in resolving challenges
- * Set realistic goals and timelines
- * Advocate for simplicity and common sense
- * Maintain the ability to work with others
- * Gain a clear understanding of the business needs and goals
- * Delegate and necessary
- * Bachelor's degree in Computer Science, Electrical Engineering, or equivalent work experience
- * Minimum 6 – 10 years IT experience
- * 16+ years Program/Project management
- * Ability to lift and carry up to 25 lbs
- * The ability to communicate and understand the spoken word are important as well, for example:
- * Ability to express or exchange ideas by means of the spoken word
- * Ability to receive detailed information through verbal communication, and to make the discriminations in sound
- * Ability to receive detailed information visually through written communication (both physical and electronic)
- * Demonstrable knowledge of Microsoft Office products, including Word, Excel, Outlook, Visio, PowerPoint, and Project
- * 10% or less travel
- * Project/Program Management Professional Certification preferred
- * Scrum Master Certification preferred
Benefits
- The opportunity to celebrate uniqueness.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people.
- Comprehensive onboarding and training from day one.
- In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.
- Bundled health plans such as medical, Rx, dental and vision
- Company-paid life insurance for extra protection and peace of mind
- Programs to stop smoking, diabetes management coaching, and on demand care options.
- A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
- Paid time off from work for leisure or other hobbies.
- A range of mental health services to assist you in managing daily life.
- Remote work
Company Overview
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