[Remote] Sr Project Manager

Note: The job is a remote job and is open to candidates in USA. Abacus Service Corporation is seeking a Senior Project Manager for an IT Operations engagement supporting NYSERDA. The role manages enterprise LAN, SDWAN, voice, and network services; designs and documents network architecture; coordinates vendors and cloud facility administrators; and handles infrastructure support, outages, and change management.

Responsibilities

• Manage LAN/SDWAN and Voice services across the enterprise
• Develop, support, and maintain voice services to meet the needs of NYSERDA teams
• Provide leadership training to IT support staff for voice MADC tasks
• Assure that support & maintenance contracts for software and hardware are current
• Design, implement and document IP network architecture and services
• Schedule & handle off-hours support and outages, leverage CMDB for change management
• Receive and respond to incoming calls, pages and/or emails regarding IT infrastructure problems
• Operate tools, components, and peripheral accessories
• Become familiar with, and follow change management policies
• Escalate outage situations to appropriate IT management
• Document all network changes graphically and through the change management database (CMDB)
• Work with server administrators at various cloud-based facilities to coordinate network services
• Other duties as assigned that contribute to the key outcomes of the IT Operations team

Skills

• * Expert-level knowledge of Cisco network and voice products
• * Expert-level technical knowledge of network services (DHCP, DNS, etc.)
• * Ability to travel within New York State to perform physical work on network and voice infrastructure
• * Expert-level experience managing vendor relationships and vendor oversight
• * Demonstrated problem-solving ability; an entrepreneurial edge, resourcefulness, adaptability, and an instinct for surfacing value and pragmatic solutions
• * Skill in managing multiple diverse activities simultaneously, delivering on commitments and operating with speed, accuracy, and strong judgment
• * Puts the team first; a track record and natural predisposition toward investing in the success of colleagues
• * Relentless work ethic
• * Resolute integrity
• * Able to learn new information quickly and adjust to changing priorities
• * Able to work independently and handle sensitive information in a professional, confidential manner
• * Effective organizational, time management and communication skills
• * Courteous professional with the ability to get along with others
• The ideal candidate is trained and experienced with Cisco and Extreme network equipment and the tools used to support those network environments
• The position is directly responsible for designing, installing and maintaining computer networks in new-construction spaces and supporting organizational growth
• Preferred: Bachelor's of Science in Computer Science or an Associate's Degree in a STEM field plus 1-2 years of relevant work experience

Benefits

• Remote work
• Laptop provided by NYSERDA

Company Overview

Company H1B Sponsorship