[Remote] Staff AI Product Engineer

Note: The job is a remote job and is open to candidates in USA. LettrLabs is hiring a Staff AI Product Engineer to build and own AI products for its sales, go-to-market, customer service, marketing, and finance teams. The role combines product discovery and engineering, taking solutions from workflow analysis and prototyping through production, adoption, and measurable business impact.

Responsibilities

• Embed with teams across the business to understand their goals, workflows, and pain points firsthand
• Map business processes end to end and identify where AI tools, agents, or automation will move the team's KPIs
• Design, build, and ship AI tools and harnesses, from prototype to production
• Own what you ship after launch: reliability, iteration, adoption, and measuring impact
• Work with each team to define its success metrics and baselines, such as pipeline per BDR or customer retention
• Build on our existing stack where it fits, and choose new technologies where they serve the problem better
• Create reusable patterns, components, and context so each new deployment is faster than the last
• Teach and enable teams to use and extend the tools, multiplying impact beyond what you build directly

Skills

• 8+ years of software engineering experience, with work at the staff level or equivalent scope
• Meaningful product engineering experience: you've shipped user-facing products and own outcomes
• Hands-on experience building with LLMs, such as agents, tool use, retrieval, evals, or context engineering
• Strong product sense: you can turn a messy business process into a clear problem and a working solution
• Excellent communication with non-technical stakeholders, from frontline reps to executives
• Proven ability to work autonomously, set your own priorities, and ship quickly with high quality
• Comfort owning production systems, including monitoring, reliability, and ongoing iteration
• Experience as a forward deployed engineer, solutions engineer, or in another customer-embedded engineering role
• Familiarity with sales, marketing, customer success, or finance tooling and workflows (CRMs, support platforms, BI)

Benefits

• Medical, dental, and vision coverage
• Equity in a fast-growing company
• 401(k) plan
• Flexible PTO and paid holidays
• On-site gym
• Pet-friendly
• Free daily lunch, team off-sites, and happy hours
• Located in the heart of Marina Del Rey, a walkable neighborhood with easy access to shops, restaurants, and the marina
• Preferred Location: Los Angeles, CA (In-Office); will consider remote

Company Overview

Company H1B Sponsorship