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[Remote] Staff Platform Engineer

Remote Full-time Now Hiring

Note: The job is a remote job and is open to candidates in USA. eHealth, Inc. helps consumers navigate health insurance and related options through transparent and trustworthy experiences. The company is seeking a Staff Platform Engineer to architect, build, and scale AWS cloud-native platforms and Internal Developer Platforms with AI/ML capabilities, enabling self-service infrastructure, automated workflows, observability, security, and efficient application delivery.

Responsibilities

  • The ability to lead the design, development, and continuous improvement of an Internal Developer Platform that integrate with AI/ML workflows which enables engineers to autonomously manage and deploy cloud-based services, tools, and applications
  • Ability to create ChatOps interfaces and maintain self-service tools and automation frameworks, enabling developers to provision infrastructure, manage services, and deploy code with minimal friction
  • Experience building and maintaining a set of standardized services, templates, and APIs to streamline cloud-based application development, focusing on both platform stability and developer experience
  • Experience using AI for automate log analysis and anomaly detection identify root causes
  • Experience leading the designing and optimization of AWS cloud infrastructure using key AWS services like EC2, EKS, RDS, Lambda, S3, CloudFormation, CloudWatch, VPC, and IAM
  • Experience translating natural language requests directly into IaC or environment configurations
  • Experience optimize infrastructure for AI model deployment
  • Experience  with Design and implementation of LLMs, vector databases, and GPU infrastructure to boost developer productivity and enable AI-powered observability
  • Ensure AWS environments are scalable, cost-efficient, and resilient, with high availability and disaster recovery capabilities
  • Establish best practices for cost management, performance optimization, and resource utilization across the organization’s AWS accounts
  • Design and implement CI/CD pipelines using tools like Jenkins, GitLab CI, ArgoCD, enabling seamless and automated code deployment across environments
  • Automate CI/CD pipelines with Generative AI, and ensuring secure, scalable AI applications
  • Leverage Infrastructure as Code (IaC) principles and tools like Terraform, CloudFormation, and CDK to automate infrastructure provisioning, configuration, and management
  • Create automation for platform lifecycle management, including environment provisioning, monitoring setup, and scaling strategies
  • Ensure security best practices are followed across the platform, with strong controls for IAM, network security, data encryption, and audit logging
  • Implement and enforce security policies and governance controls to meet organizational and regulatory compliance standards (e.g., SOC 2, GDPR, HIPAA)
  • Work with security teams to automate security checks within the CI/CD pipeline and infrastructure provisioning processes
  • Implement robust monitoring and observability solutions using AWS-native services (e.g., CloudWatch, X-Ray, AWS CloudTrail) and third-party tools like Prometheus and Grafana to ensure platform health and service performance
  • Build dashboards and alerting systems that give development teams real-time visibility into application and infrastructure health
  • Lead incident management processes, including root-cause analysis, postmortems, and performance tuning
  • Provide mentorship and guidance to engineering teams on platform engineering best practices, cloud architecture, and efficient service deployment techniques
  • Foster a culture of innovation, agility, and continuous improvement across engineering teams, encouraging the adoption of best practices for cloud-native development
  • Drive technical decision-making and provide leadership on complex technical challenges related to platform architecture and infrastructure scalability
  • Partner with cross-functional teams (DevOps, Security, Product, Engineering) to define and execute cloud infrastructure and platform initiatives that align with business objectives
  • Communicate technical platform strategies and roadmaps to senior leadership and non-technical stakeholders, ensuring alignment with business goals
  • Act as a key technical advisor, ensuring platform solutions are optimized for both short-term needs and long-term scalability

Skills

  • The ability to lead the design, development, and continuous improvement of an Internal Developer Platform that integrate with AI/ML workflows which enables engineers to autonomously manage and deploy cloud-based services, tools, and applications
  • Ability to create ChatOps interfaces and maintain self-service tools and automation frameworks, enabling developers to provision infrastructure, manage services, and deploy code with minimal friction
  • Experience building and maintaining a set of standardized services, templates, and APIs to streamline cloud-based application development, focusing on both platform stability and developer experience
  • Experience using AI for automate log analysis and anomaly detection identify root causes
  • Experience leading the designing and optimization of AWS cloud infrastructure using key AWS services like EC2, EKS, RDS, Lambda, S3, CloudFormation, CloudWatch, VPC, and IAM
  • Experience translating natural language requests directly into IaC or environment configurations
  • Experience optimize infrastructure for AI model deployment
  • Experience  with Design and implementation of LLMs, vector databases, and GPU infrastructure to boost developer productivity and enable AI-powered observability
  • Bachelor's or Master's Degree in Computer Science, Engineering or related fields
  • 8+ years of experience in platform engineering, cloud architecture, or related fields, with at least 7 years focused on AWS Cloud
  • Extensive experience in building and managing Internal Developer Platforms (IDPs), with a focus on automation, self-service workflows, and CI/CD
  • Proven track record of successfully designing, implementing, and optimizing large-scale cloud platforms using AWS services
  • Hands-on experience in AI/ML infrastructure, tools, and frameworks, and evaluate their adoption
  • Extensive experience in designing and implementing complex AWS network architectures and security solutions
  • AWS Certified Solutions Architect – Professional (or equivalent certifications)
  • Kubernetes Certified Administrator (CKA) or similar certifications
  • Familiarity with service mesh technologies (e.g., Istio, Linkerd) or API gateways (e.g., Kong, AWS API Gateway)
  • Experience with serverless architectures, particularly AWS Lambda, API Gateway, and Step Functions
  • Experience in managing multi-region or multi-cloud AWS environments at scale
  • Expertise in cloud migrations and legacy system modernization to cloud-native architectures

Benefits

  • Medical, dental and vision beginning on your first day of employment
  • 401K with matching
  • Tuition reimbursement
  • Employee stock purchase program
  • 12 company paid holidays
  • Flexible time off (PTO for non-exempt)
  • Annual performance bonus

Company Overview

  • For nearly 30 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a price they can afford, using data, artificial intelligence and a consumer-first approach to help people quickly and effectively compare insurance options. It was founded in 1997, and is headquartered in Mountain View, California, USA, with a workforce of 1001-5000 employees. Its website is http://ehealthinsurance.com.
  • Company H1B Sponsorship

  • eHealth, Inc. has a track record of offering H1B sponsorships, with 20 in 2026, 18 in 2025, 20 in 2024, 22 in 2023, 49 in 2022, 31 in 2021, 18 in 2020. Please note that this does not guarantee sponsorship for this specific role.