Remote Travel Concierge

divh2Travel Concierge/h2pWander is a growing fast-paced startup, hiring a full-time Travel Concierge.You will work remotely, supporting guests staying at luxury vacation rentals.The Concierge team is a close-knit, bubbly team within Wander.We work hard and often contribute to various side projects within Wanders Guest Experience department.We value kindness, empathy, and love tackling new challenges.Wed love for you to apply if you think youd be a good fit!/ppPermanent work schedule is 8AM-4PM PST, 5 days a week.This role requires working a weekend shift.The first 2 weeks will be training for 5 days, 8 hours a week - schedule to be discussed./ppRequirements:/pulliFluent in English, both verbally and written/liliThis job serves the hospitality industry and requires the ability to work holidays and weekends/liliHave a smooth-running laptop that can handle multiple tabs and software at the same time/liliHave strong internet access at home (this job is remote)/liliA decent phone (youll need to download an international calling app)/liliStrong organizational and leadership skills, ensuring that projects are delivered on time, within scope, and budget/li/ulpPreferred Skills:/pulliCreative, good critical thinking skills, fast learner/liliEmpathy and listening skills/liliTech-savvy, good with navigating around different platforms/li/ulpDay-to-day will consist of:/pulliAnswering common questions with scripts/liliSolving possibly complex requests from guests with creativity/liliSoftware such as ClickUp, Breezeway, and our internal software (well show you how to use these)/liliDoing tasks assigned to you by your manager/liliCoordinating with cross-functional teams on various aspects of setting up a newly onboarded property/li/ulpCompensation:$20,000/year/ppAbout Wander:Wander owns the demand, booking, smart home technology, home management, and the homes themselves, creating an unmatched guest experience.Our mission is to help people find their happy place.Our vision is to create the infrastructure for people to experience the world./ppLegendary investors back us and have a team of experienced startup operators.We are a tight-knit team with a strong work ethic with a common goal of building a lasting company./p/div.