[Remote] UX/QA Engineer
Note: The job is a remote job and is open to candidates in USA. Privia Health is a technology-driven physician enablement company that uses cloud-based technology to improve healthcare delivery and patient and provider experiences. The UX/QA Engineer will ensure the functional quality and seamless user experience of patient- and provider-facing digital products by validating interfaces, testing complex workflows, analyzing defects, and collaborating with product and engineering teams. The role also leverages AI-assisted testing and modern automation tools across web and mobile applications.
Responsibilities
- UX/UI Verification & Design QA: Validate user interfaces, responsive layouts, style guide compliance, and interactive components against design mockups and usability standards to catch drift before production
- End-to-End Functional Testing: Develop and execute comprehensive test plans, test cases, and test scripts covering usability, functional, compatibility, and performance testing for web and mobile interfaces
- Journey Validation: Deeply test complex patient and provider journeys across our integrated ecosystem, ensuring workflows involving web applications, mobile applications, and outbound messaging (email, sms, push) are flawless
- Root Cause Analysis: Review logs, browser consoles, network tabs, and error tracking tools (e.g., Bugsnag) to pinpoint whether a defect is a UI rendering flaw, an API integration error, or a functional regression
- AI-Augmented QA Testing: Utilize AI testing assistants and automated tools to draft test plans, accelerate automated UI regression scripting (e.g., Playwright, Cypress, or Selenium), and optimize test coverage
- Defect Lifecycle Management: Identify, document, and track visual and functional defects in Jira with reproducible steps, screen recordings, and technical context for engineering teams
- Agile Collaboration: Participate in all Agile ceremonies (sprint planning, daily stand-ups, reviews, retrospectives) to advocate fiercely for both software quality and user experience
Skills
- 3+ years of relevant experience in software quality assurance, software engineering, or user experience testing
- Strong UX/UI Sensitivity: Proven track record of verifying web and mobile application interfaces against high-fidelity designs, with an eye for layout, typography, responsiveness, and accessibility (WCAG)
- Digital Product Exposure: Experience testing interactive, consumer-facing web apps, mobile apps (iOS & Android), or integrated communication workflows (SMS, email, push notifications)
- Modern Testing Ecosystems: Practical experience using cross-browser testing suites, mobile device simulators, and frontend debugging tools (Chrome DevTools)
- AI Developer/QA Tooling: Experience incorporating AI tools into your daily workflow to increase test generation speed and script efficiency
- Agile SDLC: Solid understanding of software development life cycles and experience operating within fast-paced Agile methodologies
- In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment.
- Familiarity with test automation frameworks tailored for UI/UX validation (e.g., Cypress, Playwright, Appium)
- Direct experience working with Figma or similar digital product design tools
- Experience testing workflows embedded inside EHR systems (specifically athenaOne)
- Basic knowledge of HTML/CSS/JS to help diagnose frontend failures
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Pet insurance
- 401K
- Paid time off
- Other wellness programs
- Eligible for an annual bonus targeted at 15%
- Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Company Overview
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