[Remote] Workday Intelligence Analyst - Remote

Note: The job is a remote job and is open to candidates in USA. Crossroads Treatment Centers provides accessible, evidence-based medication-assisted treatment for people with opioid use disorder. The Workday Intelligence Analyst serves as a subject matter expert for Workday modules and is responsible for reporting, system configuration, integrations, data integrity, analytics, user support, and process improvement.

Responsibilities

• Develop, maintain, and distribute standard and ad hoc reports, dashboards, and workforce analytics
• Configure, maintain, test, and troubleshoot Workday business processes, security roles, reports, dashboards, and system functionality
• Partner with People Operations, Finance, Operations, Payroll, Benefits, and IT teams to understand business needs and recommend system solutions
• Support Workday releases, enhancements, system updates, and continuous improvement initiatives
• Assist with the management and monitoring of Workday integrations and data interfaces
• Maintain data integrity and ensure compliance with regulatory, organizational, and security requirements
• Analyze workforce data and trends to support business decision-making
• Participate in system implementations, upgrades, testing, and project-related activities
• Research and recommend process improvements to increase efficiency, accuracy, and user experience
• Provide end-user support, troubleshooting, and training for Workday functionality
• Create and maintain system documentation, job aids, and training materials
• Collaborate with internal and external partners to resolve system issues and support organizational objectives
• Research, identify, and drive opportunities to streamline and simplify existing processes and practices
• Communicate with users, key stakeholders and leadership regarding system issues, enhancements, upgrades/releases, etc. as required

Skills

• * Bachelor's degree (B.A. or B.S.) from an accredited college or university, or equivalent combination of education and experience
• Degree in Human Resources, Information Technology, or Business-related field preferred
• * At least two years' experience as a HR systems analyst or holds at least 2 active Workday Pro Certifications in the following areas: HCM, Recruiting, Benefits, Absence/Timekeeping
• * Experience supporting multiple Workday modules, including: HCM, Benefits, Payroll, Timekeeping, Talent, Integrations, and Reporting/Analytics
• * Advanced Excel skills
• * Must be analytical; detail oriented and understands/considers the downstream impact of configuration and business process changes
• * The individual must have problem solving skills and be able to apply creative solutions to potential problems
• * Project management skills
• * Ability to work independently while collaborating effectively within a team environment
• * Must have excellent time management skills in meeting deadlines
• * Exercises considerable judgment and discretion in preparing and handling information of a sensitive nature

Benefits

• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesture period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health Day
• Calm subscription for all employees

Company Overview

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