Senior Account Manager - Demand Response

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career

Job Description

The Senior Account Manager serves in a strategic role in management of demand response/flex load management programs across the country. This role partners closely with customers, contractors, engineering teams, and program staff to achieve contractual goals, increase energy savings acquisition, and ensure successful program execution. The Senior Account Manager acts as a trusted advisor, providing technical expertise, resolving complex customer issues, and identifying opportunities for program growth and improvement.

This position is on the CLEAResult Channel Delivery team. Channel Delivery is a centralized operations and program support team that helps create seamless program delivery through established best practices and tools, a national program implementation perspective, and bridging gaps through cross-functional collaboration.

Key Responsibilities

• Bring national perspective and expertise to the local program team to enhance program delivery, drive energy savings and revenue goals across multiple programs with limited oversight.
• Serve as the primary customer contact by building relationships, delivering proposals, providing technical guidance, and resolving issues.
• Oversee program participation, documentation, reporting, and forecasting while ensuring compliance with program requirements.
• Collaborate with engineering and program teams to support technical solutions, analyze requirements, and implement process improvements.
• Conduct deep-dive analysis on complex data sets such as time series and panel data to uncover hidden patterns, trends and correlations.

• Synthesize complex findings into clear, actionable reports, dashboards, and visualizations for non-technical stakeholders and leadership.

• Mentor Account Managers and Associate Account Managers while supporting successful program delivery and client satisfaction.

Required Qualifications

• 7+ years’ experience working in the energy efficiency sector
• Minimum 3 years of direct client-facing account management experience.
• Hands-on experience with program implementation and utility operations.
• Strong analytical, reporting, and data management skills.
• Advanced proficiency in Microsoft Excel and Power BI or similar reporting tools.
• Demonstrated experience managing multiple programs and priorities simultaneously.
• Strong communication, presentation, and problem-solving skills.
• Ability to work independently and deliver results with minimal supervision.

Preferred Qualification & Skills

• 3+ years’ experience in Utility Demand Side Management (DSM), Demand Response (DR), or Utility program delivery
• Experience working with Distributed Energy Resource Management System (DERMS) platforms.
• Strong project management and organizational skills.

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

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