Senior Director, Head of Commercial Operations and Analytics
The Senior Director, Head of Commercial Operations will build and lead the commercial operations and analytics capabilities required to support Capricor's anticipated U.S. launch of deramiocel, its lead cell therapy for Duchenne muscular dystrophy. This leader will establish the operational backbone of the commercial organization, including commercial data and analytics, forecasting, field operations, customer relationship management, territory design, incentive compensation, performance reporting, and commercial systems.
This is a hands-on launch leadership role with end-to-end accountability for translating commercial strategy into scalable processes, actionable insights, and disciplined execution. The position will partner closely with Sales, Marketing, Market Access, Patient Services, Finance, Medical Affairs, IT, Legal, and Compliance, as well as external data, analytics, and technology partners, to establish launch-ready capabilities and evolve them as the business grows. ResponsibilitiesCommercial Operations Strategy and Launch Readiness
Commercial Data, Analytics, and Insights
Sales Operations and Field Enablement
Data Governance, Systems, and Compliance
Vendor and Team Leadership
Why Capricor?
Capricor Therapeutics is advancing cell and exosome-based therapies with a focus on serious diseases where patients and families need new treatment options. Our work is grounded in scientific rigor, collaboration, and a shared commitment to moving meaningful therapies forward. Joining Capricor means being part of a mission-driven team working at the intersection of innovation, execution, and patient impact.
Come Work With Us
At Capricor, you’ll join a collaborative environment where employees are encouraged to contribute, grow, and help build the systems, science, and operations needed to support our next stage of growth. We value people who are thoughtful, accountable, hands-on, and motivated by work that can make a real difference.
Recruiting Fraud Notice
Capricor does not use Skype for interviews or recruiting activities. Candidates will only be contacted by someone using an official Capricor email address ending in @capricor.com. Capricor will never ask candidates to send money, deposit a check, purchase equipment, or provide payment for any reason as part of the recruiting or onboarding process.
Notice to Recruiting Agencies
Capricor Therapeutics does not accept candidate submissions or referrals from recruiting agencies, staffing firms, or third-party recruiters without express written approval from Talent Acquisition and a fully executed agreement with Capricor. Agencies that contact hiring managers directly, solicit business, or submit candidates without prior approval will not be considered for engagement. Any unsolicited submissions will become the property of Capricor Therapeutics, and no fees will be paid for candidates hired as a result of such submissions. We appreciate your cooperation and respect for this policy.
Bachelor's degree required; 10+ years progressive commercial operations or analytics experience in biotech/pharma; demonstrated product launch support; expertise in commercial analytics, data integration, CRM, and field operations; strong leadership and communication skills.
Key Responsibilities
- building commercial operations
- leading analytics
- managing vendors
Skills & Tools
Veeva CRM, Salesforce, Power BI, Tableau, Snowflake, Databricks
Job Details
- Category: Business Operations
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 240,000 – 315,000 / year
- Languages: English
About Capricor Therapeutics
A biotechnology company advancing transformative cell and exosome-based therapies for rare diseases. — Industry: Healthcare