Senior Epic Data Analyst
Job Description:
- Analyze problems and develop software programs and database queries to retrieve complex data
- Create and apply new technology using theoretical expertise and innovation
- Support EHR and clinical/business information system database application build and maintenance
- Configure EHR applications, worklists, Boolean rules, masterfiles, CDM, and clinical documentation tools
- Build and configure EHR reports and distribution
- Complete and document assigned project and tracking-system tasks
- Maintain application design and build documentation, Visio workflow diagrams, build trackers, and IT service-management records
- Participate in interface planning, design, testing, project pre-work, configuration, training, activation, and post-live stabilization
- Identify customer requirements and analyze complex business and technical problems
- Lead operational workgroups, gather user feedback and requirements, and document decisions, assignments, and deadlines
- Guide workflow design, system building and testing, and resolution of technical issues
- Develop training materials with the training team
- Support cutover and activation activities
- Review project and issue status with leaders
- Implement approved system changes and communicate concerns to managers or directors
- Liaise between end users, vendor implementation staff, clinical/business leaders, and vendor representatives
- Troubleshoot problems and respond to questions
- Develop, conduct, and coordinate information technology and information management training
- Coordinate network, hardware, and software service requests
- Serve as primary support contact for application end users
- Provide after-hours and 7/24 on-call support for critical systems
- Review, recommend, and implement data security, integrity, backup, and recovery procedures
- Stay current on emerging information technology relevant to assigned areas
Requirements:
- Associate's Degree in Business Administration/Management
- Required Bachelor's Degree in Computer Sciences
- Preferred Bachelor's Degree in Data Science
- Required 3–5 years of computer programming experience
- Knowledge of software business intelligence, data analysis, data mining, compiler/decompiler, user interface, enterprise application integration, operation job scheduling, and server/network monitoring
- Knowledge of design techniques, tools, and principles for precision data models, queries, and programs
- Advanced knowledge of SQL and relational database management systems
- Knowledge of programming, data modeling, simulation, statistics, and mathematics
- Ability to parse CSV and XML files, apply regular expressions, and mathematically transform data
- Ability to communicate technical information to non-technical users
- Epic Systems certifications listed for numerous modules, including Willow, ASAP, OpTime, Radiant, Beaker, Cupid, EpicCare, MyChart, and others
- Ability to travel to any area of the organization as needed
- Must provide own transportation
- Subject to call back at all times and 7/24 on-call support for application and customer problems
- Ability to sit for extended periods and perform physical activities including climbing, pushing, standing, walking, reaching, grasping, kneeling, stooping, and repetitive motion
- Ability to exert up to 25 lbs. occasionally and/or up to 10 lbs. frequently
- Close visual acuity for data analysis, transcription, computer terminal work, and reading
Benefits:
- Employer of choice and talent-rich organization where Associates can grow their career
- Mission-driven work caring for the community and patients
- Training and professional development through training programs for analysts, super users, clinical departments, medical staff, and others