Senior Linux Systems Support Engineer – Advanced Kernel Debugging, Container Orchestration, and Cloud Automation Leadership

About brighthush

At brighthush, we are redefining the future of enterprise infrastructure. Our mission is to empower businesses to run their most demanding workloads with confidence, speed, and resilience. By blending cutting‑edge Linux distributions, cloud‑native orchestration, and a vibrant open‑source ecosystem, we deliver solutions that scale from on‑prem data centers to multi‑cloud environments. Our customers trust us to keep their systems running 24/7, and our engineers are the backbone of that reliability.

We are a fast‑growing, customer‑centric organization that values curiosity, collaboration, and continuous learning. Our culture is built on transparency, ownership, and a relentless focus on delivering value. Whether you’re troubleshooting a kernel panic, optimizing a Kubernetes cluster, or automating a CI/CD pipeline, you’ll find a supportive community that celebrates experimentation and rewards excellence.

Why Join brighthush?

• Impactful Work: Your expertise will directly influence the stability and performance of critical systems for Fortune 500 clients and high‑growth startups alike.
• Career Growth: We invest heavily in professional development—internal mentorship, conference sponsorships, and a clear promotion path from Senior Engineer to Lead Engineer and beyond.
• Innovation Hub: Contribute to open‑source projects, shape product roadmaps, and collaborate with world‑class engineers across the globe.
• Flexible Work Environment: Fully remote, with a flexible schedule that respects work‑life balance.
• Competitive Compensation: Base salary, performance bonuses, equity, and a comprehensive benefits package.
• Inclusive Culture: Diversity, equity, and inclusion are core to our values. We celebrate different perspectives and foster a welcoming environment for all.

Key Responsibilities

As a Senior Linux Systems Support Engineer at brighthush, you will be the go‑to expert for complex, high‑severity incidents. Your day‑to‑day tasks will include:

• Diagnosing and resolving kernel‑level and user‑space issues across a wide range of Linux distributions.
• Leading root‑cause analysis for production incidents, documenting findings, and driving preventive measures.
• Mentoring and coaching junior support engineers, fostering a culture of knowledge sharing and continuous improvement.
• Collaborating with product, engineering, and DevOps teams to refine tooling, automation, and monitoring solutions.
• Designing and implementing automated remediation scripts using Bash, Python, and Ansible.
• Participating in on‑call rotations, ensuring 24/7 coverage for critical customer environments.
• Contributing to open‑source projects that align with our product strategy.
• Providing feedback on product features, usability, and performance from a support perspective.

Essential Qualifications

We’re looking for a seasoned professional who brings a deep technical foundation and a passion for problem‑solving:

• 7+ years of experience in Linux systems engineering or support, with at least 5 years of hands‑on Linux administration.
• Proficiency in kernel debugging (crash, kdump, gdb), performance analysis (perf, eBPF, bpftrace, SystemTap), and advanced tracing (strace, ltrace).
• Hands‑on experience with container runtimes (Apptainer, Podman) and orchestration platforms (Kubernetes).
• Strong background in virtualization technologies (KVM, QEMU, libvirt) and cloud infrastructure (AWS, Azure, Google Cloud, Oracle Cloud Infrastructure).
• Expertise in scripting (Bash, Python) and configuration management (Ansible).
• Solid understanding of CI/CD pipelines, especially GitHub Actions and GitLab CI.
• CKA (Certified Kubernetes Administrator) or equivalent certification is highly preferred.
• Active participation in the open‑source community—contributions to kernel, container, or cloud projects are a plus.
• Excellent communication skills, both written and verbal, with the ability to translate complex technical issues to non‑technical stakeholders.

Preferred Qualifications

• Experience with RPM packaging and package management on enterprise Linux.
• Knowledge of cloud‑native networking (CNI plugins, service meshes) and storage solutions (Ceph, GlusterFS).
• Familiarity with observability tools (Prometheus, Grafana, Loki, Tempo) and log aggregation.
• Background in security hardening, SELinux, AppArmor, and compliance frameworks.
• Experience with performance tuning for high‑throughput workloads such as databases, message queues, or web servers.
• Prior leadership experience in a technical support or engineering team.

Key Skills & Competencies

• Advanced Linux kernel internals and debugging techniques.
• Container lifecycle management and troubleshooting.
• Virtualization architecture and performance optimization.
• Automation and scripting for system administration.
• Incident management, root‑cause analysis, and post‑mortem documentation.
• Collaboration across cross‑functional teams (product, engineering, DevOps).
• Mentorship and knowledge transfer.
• Adaptability to fast‑paced, evolving technology landscapes.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is designed to be both challenging and rewarding. We provide:

• Structured mentorship programs pairing you with senior engineers and leaders.
• Access to internal and external training—certification courses, workshops, and industry conferences.
• Opportunities to lead projects, own product features, and influence the technical direction of our platform.
• A clear promotion path: Senior Engineer → Lead Engineer → Principal Engineer → Engineering Manager.
• Cross‑functional rotations to broaden your skill set (e.g., moving into DevOps, Security, or Product Management).

Work Environment & Culture at brighthush

We believe that great work happens when people feel empowered, respected, and connected. Our remote-first culture is built on:

• Transparent communication—weekly all‑hands meetings, open Slack channels, and a culture of “no silos.”
• Flexibility—work from anywhere in the United States, with a flexible schedule that respects personal commitments.
• Community—regular virtual meetups, hackathons, and open‑source contribution drives.
• Wellness—mental health resources, virtual fitness classes, and a generous paid time off policy.
• Recognition—peer‑to‑peer shoutouts, quarterly awards, and a culture that celebrates both individual and team achievements.

Compensation & Benefits

While specific figures vary based on experience and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates for senior Linux engineers.
• Performance‑based bonuses tied to individual and company goals.
• Equity options that allow you to share in the company’s long‑term success.
• Comprehensive health, dental, and vision insurance.
• 401(k) matching and retirement planning resources.
• Generous paid time off (PTO) and flexible holiday scheduling.
• Professional development stipend for courses, certifications, and conferences.
• Wellness stipend for gym memberships, meditation apps, or home office upgrades.

How to Apply

Ready to take your Linux support career to the next level? Join a team that values expertise, curiosity, and impact. Submit your application through the link below and let’s build the future of enterprise infrastructure together.