Sr Account Developer
Staples is business to business. You’re what binds us together.
Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services that meet our customers’ unique needs. We are committed to understanding our customers and using best-in-class sales tools and technology to deliver the right solutions. We’re constantly discovering new ways to grow, investing in skill development, and creating opportunities for career advancement both within and beyond sales.
Role Summary:
The Sr. Account Developer is responsible for driving growth within Staples' largest customer accounts by identifying, penetrating, reactivating, onboarding, and ramping site-level business. Through phone, video, and digital engagement, this role partners with customers to increase adoption, grow sales, and strengthen customer relationships. The Sr. Account Developer works closely with Key Account Executives, Category Specialists, and Customer Support teams to uncover opportunities, create value, and drive revenue growth. This is a strategic, high-velocity sales role that leverages customer insights, technology, and a hunter mentality to create and advance opportunities through the sales funnel.
What You'll Be Doing:
- Consistently achieve activity goals and daily performance metrics, including outbound dials, live customer contacts, selling time, and opportunity creation.
- Identify, qualify, and develop new business opportunities within existing enterprise accounts.
- Manage opportunities through all stages of the sales funnel to drive customer growth and retention.
- Utilize consultative selling techniques to uncover customer needs and recommend appropriate solutions.
- Communicate Staples' value proposition and overcome objections to win new business.
- Leverage CRM and sales engagement tools to prioritize activities, track customer interactions, and manage pipeline health.
- Partner with Customer Support Managers, Key Account Executives, and Category Specialists to onboard new sites and expand customer relationships.
- Develop expertise in customer buying processes and influence product adoption and standardization efforts.
What You Bring to the Table:
- Strong drive to win and consistently exceed goals.
- Hunter mentality with a proven track record of business development and prospecting success.
- Resilience and the ability to turn rejection into future opportunities.
- Consultative, solution-based, and insight-driven selling experience.
- Excellent time management, organization, and prioritization skills.
- Strong phone presence and virtual communication abilities.
- Collaborative mindset with the ability to build strong internal and customer relationships.
- Self-motivated and comfortable working independently in a fast-paced, metrics-driven environment.
What's Needed - Basic Qualifications:
- Bachelor's degree or equivalent work experience.
- 2+ years of successful sales experience or success as a Staples B2B Sales Associate.
- Knowledge of Customer Relationship Management (CRM) tools.
- Computer proficiency in PowerPoint, Excel, and Outlook.
- Ability to succeed in a competitive, goal-oriented sales environment.
- Ability to be coached and incorporate feedback.
- Industry knowledge.
We Offer:
- Inclusive culture with associate-led Business Resource Groups.
- 112 hours of PTO and holiday schedule (7 observed paid holidays plus 1 floating holiday).
- Online and retail discounts, Company Match 401(k), physical and mental wellness programs, and more.
- Career growth opportunities within a high-performing sales organization.
- Access to industry-leading sales tools, training, and professional development resources.
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