Virtual Medical Billing & RCM Specialist

Job Description:

• HelpSquad is building a pool of skilled Medical Billing and Revenue Cycle Management (RCM) professionals to support healthcare clients across a variety of practice types and specialties.
• This role covers the full revenue cycle — from front-end eligibility and authorization through back-end billing, claims management, payment posting, and collections — excluding clinical and patient-facing front desk duties.
• We are looking for detail-oriented, experienced RCM professionals who understand the full claims lifecycle, can work independently within billing platforms and EHR systems, and are committed to accuracy, compliance, and timely reimbursement.
• You will be matched to a specific client account based on your experience, with full paid training provided prior to going live.

Requirements:

• Minimum 2 years of experience in medical billing, RCM, or a related healthcare administrative role.
• Working knowledge of the full RCM cycle — from eligibility verification through collections.
• Experience with at least one practice management or EHR platform (e.g., AthenaHealth, eClinicalWorks, Kareo/Tebra, Epic, AdvancedMD, or similar).
• Familiarity with at least one clearinghouse platform (e.g., Availity, Change Healthcare, Office Ally, Waystar, or similar).
• Strong understanding of CPT, ICD-10, and HCPCS coding concepts — coding certification a plus but not required.
• Experience working with multiple insurance payers including Medicare, Medicaid, and commercial plans.
• Ability to read and interpret EOBs, ERAs, and payer remittance documents accurately.
• Strong attention to detail and a high degree of accuracy in data entry and claims management.
• Excellent English communication skills — written and verbal.
• HIPAA Certification required — will be provided during onboarding at no cost if not already held.
• Ability to work independently, manage AR queues, and prioritize workload with minimal supervision.
• Experience working with U.S.-based healthcare clients or payers strongly preferred.

Benefits:

• Competitive hourly rate
• On-time payments, every time
• Payments processed via Wise
• Consistent, reliable hours — 10 to 40 hrs/week depending on account
• Paid training — your time is valued from day one
• Direct client training provided — you are never thrown in blind
• HIPAA certification provided at no cost to you
• Dedicated Account Manager as your point of contact
• Clear escalation paths — you always know who to go to
• 100% remote — work from home
• U.S.-based company with structured operations
• Stable, long-term account placements — not gig-style work
• Supportive team culture across all accounts
• Build your U.S. healthcare billing and RCM experience across multiple specialties
• Exposure to a variety of payers, platforms, and practice types
• Potential for increased hours or additional accounts based on performance
• Strengthen your resume with verified, legitimate U.S. client experience
• Tenure recognition for long-term team members
• We value loyalty and recognize those who grow with us