Virtual Member Services Representative
Position Overview AO Globe Life is looking for a Virtual Member Services Representative to support individuals, families, labor union members, credit union members, and association members as they explore insurance coverage options. You will help clients understand their benefits, answer questions, and provide a professional client experience from the first conversation through follow-up. This remote opportunity provides training, warm leads, mentorship, and an income structure with unlimited earning potential.
Responsibilities
Connect with members and prospective clients through warm leads Schedule and conduct virtual client appointments Identify client needs through customer-focused conversations Present life, supplemental health, and accident insurance options Help clients understand available benefits and coverage choices Provide responsive follow-up and client support Maintain organized records and professional documentation Attend training, coaching, and team development meetings What We Offer 100% remote role Company-provided warm leads Weekly pay Unlimited earning potential Medical premium reimbursement Comprehensive online training Daily coaching and mentorship Performance incentive opportunities No overhead expenses Union representation through OPEIU Local 277 Career opportunity with a stable organization serving members for 70 years
Qualifications
Excellent verbal, written, and listening skills Strong interpersonal and customer-service abilities Detail-oriented and dependable Comfortable with computer systems and virtual meetings Self-motivated and coachable Able to work independently while collaborating with a team