Director Market Planning - Mid-Market Accounts, Fraud & Identity (Remote US)
About the RoleAs part of the Global Customer Segments Team within Fraud & Identity Market Planning, this position within the North American Market (NAM) will focus on growth for US mid-market accounts.ResponsibilitiesWorks with cross-functional organizations to coordinate the strategic and tactical direction for fraud & identity mid-market accounts and provides regional competitive intelligence.Identifies regional market and regulatory requirements for Fraud & Identity solutions.Understands customer needs around Fraud & Identity to address all aspects of the customer journey, including coordination of regional customer roundtables and voice of customer activities.Able to identify customer needs, including messaging to mid-market customers and adjustments to pricing based on regional trends.Proactively identifies key solution delivery requirements for fraud and identity solutions and coordinates with marketing and sales teams on delivery approach and go to market activities.Ensures the proper execution of strategy by facilitating communication and alignment with Marketing and Sales teams for key accounts and provides in-region feedback on market urgency and timing.Identify use cases and coordinate case studies with Marketing to illustrate successful examples and drive Fraud & Identity regional thought leadership.Accountable for adoption and regional revenue management.RequirementsRequires a BS or equivalent educational achievement.Requires a minimum of 5years related technical and professional experience.Skills required include business acumen, strategic planning, organizational assessment, creativity, highly developed leadership and interpersonal skills, quantitative analytical abilities and outstanding communication skills.The ability to work effectively within a cross functional organization and experience developing strategic product roadmaps.We know that your wellbeing and happiness are key to a long and successful career.These are some of the benefits we are delighted to offerHealth Benefits :Comprehensive, multi-carrier program for medical, dental and vision benefitsRetirement Benefits :401(k) with match and an Employee Share Purchase PlanWellbeing :Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnityFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsIn addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choicePosition is eligible for base salary plus an annual bonus.Application deadline 10 / 11 / 2025We are committed to providing a fair and accessible hiring process.If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information.We never request money or banking details from job applicants.Learn more about spotting and avoiding scams.Please read our.. Experience: 12 years required