IT Applications Engineer

Job Details: - Job Location: All States (Remote) - Salary Range: Undisclosed Role Overview Location: Remote About Liberty Dental Plan - At Liberty Dental Plan, our mission is to improve the oral health of the communities we serve by increasing access to quality dental care. - We foster a collaborative, innovative, and people-focused culture where team members are empowered to make an impact, grow professionally, and support meaningful healthcare solutions. Role Overview - The IT Applications Engineer is responsible for maintaining and supporting enterprise applications across production and lower environments while serving as a key technical resource for application integrations, secure file transfer services, cloud technologies, and Windows-based platforms. - This individual will work closely with vendors, developers, analysts, and infrastructure teams to troubleshoot issues, support deployments, and ensure operational excellence across Liberty's application landscape. What You'll Do - Support and maintain enterprise applications across development, test, staging, and production environments. - Install, configure, validate, and deploy application updates and enhancements. - Troubleshoot and resolve complex application, integration, and infrastructure issues. - Support web applications, APIs, application integrations, and data exchange processes. - Collaborate with vendors and internal stakeholders to investigate, prioritize, and resolve defects and incidents. - Review application changes and coordinate release activities to ensure system stability. - Support secure file transfer solutions, including connectivity, account setup, troubleshooting, and operational support. - Administer and support MOVEit Transfer and related file transfer technologies. - Assist with application configuration, defect remediation, and deployment activities involving .NET applications and SQL databases. - Partner with technical and business teams to support application lifecycle management and continuous improvement initiatives.

Qualifications

Required Education & Experience - Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field. - Minimum of 4 years of related IT experience supporting enterprise applications and integrations. Must-Have Technical Skills - Strong experience supporting Windows-based applications and infrastructure. - Experience supporting .NET applications and SQL databases, including troubleshooting, configuration, and deployment support. - Experience working with IIS (Internet Information Services) in enterprise environments. - Hands-on experience supporting and troubleshooting APIs, integrations, and web applications. - Strong knowledge of FTP, SFTP, and FTPS protocols and secure file transfer concepts. - Experience supporting MOVEit Transfer and/or MOVEit Automation (AMS). - Ability to troubleshoot issues across application, infrastructure, and integration layers. - Experience supporting application environments, configuration management, and deployments. - Strong analytical, problem-solving, and root-cause analysis skills. - Ability to work independently while collaborating effectively across multiple IT teams. Preferred Qualifications - Hands-on experience with Microsoft Azure cloud services and cloud-based application environments. - Experience supporting hybrid environments spanning both cloud and on-premises infrastructure. - Experience working with external vendors and business partners to resolve technical issues. - Knowledge of application release management, production support, and incident management processes. Work Environment - Collaborative, cross-functional IT environment. - Opportunity to work with modern cloud technologies, enterprise applications, and secure file transfer platforms. - Exposure to both cloud-native and on-premises systems. - Independent problem-solving balanced with strong team collaboration. Why Join Liberty Dental Plan? - Make a meaningful impact within a mission-driven healthcare organization. - Work alongside talented professionals in a collaborative and supportive environment. - Gain exposure to enterprise technologies including Azure, APIs, .NET, SQL, and MOVEit. - Participate in initiatives that directly support business operations and member services. - Opportunities for professional growth, development, and continuous learning. How to Apply - If you're a solutions-oriented engineer with expertise in Windows applications, integrations, secure file transfer technologies, and cloud-based platforms, we'd love to hear from you. - Apply today and help drive the technology solutions that support Liberty Dental Plan's mission of improving access to quality dental care. Location - Our employees are distributed in office locations in multiple markets across the United States. - We are unable to hire or allow employees to work outside of the United States. What Liberty Offers - Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. - That’s why Liberty offers competitive and attractive benefit packages for our employees. - We strive to care for employees in ways that promote wellness and productivity. - We offer a first-class benefits package that includes: - Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility. - 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents. - 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice. - Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance. - Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day. - Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions. Compensation - In the spirit of pay transparency, the base salary range for this position is $93,000 - $110,000, not including fringe benefits or potential bonuses. - At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. - We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions. - Please note that the range listed represents the full base salary range for this role. - Typically, offers are not made at the top of the range to allow for future salary growth. Sponsorship and Relocation Specifications - Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled. - No relocation assistance or sponsorship available at this time. - Please Note: Candidates must be authorized to work in the United States without current or future employer sponsorship, including F-1 STEM OPT sponsorship. #LI-MB1