Payment Posting Representative
Job Details: - Job Location: USHV - Corporate Main - Franklin, TN - Position Type: Full Time - Education Level: High School Diploma/GED - Salary Range: Undisclosed - Travel Percentage: None - Job Shift: Day - Job Category: Other Positions US Heart and Vascular is needing a Remote Payment Posting Representative to join our team. Position Summary: The Payment Posting Representative performs the role of accurately recording and reconciling incoming payments (electronic and manual) from patients, insurance companies, and other third-party payers. This position requires a strong attention to detail, financial acumen, and a thorough understanding of healthcare billing and reimbursement processes. Responsibilities: - Post payments daily as assigned - Receive and review incoming payments, including checks, electronic funds transfers, credit card payments, and electronic remittance advice (ERA) files from insurance companies. - Verify the accuracy of payment amounts, patient information, and insurance details. - Identify discrepancies or payment errors and escalate them to the appropriate staff members. - Apply adjustments to patient accounts as necessary, such as deductibles, co-payments, or contractual adjustments. - Ensure that denied claims are routed to the appropriate work queues in the EMR system. - Generate and reconcile daily batch reports on all posting activities. - Perform reconciliation of payments received against the EMR batches to validate posting amounts. - Assist with the troubleshooting and resolution of system-related issues affecting cash posting processes. Requirements: - Familiarity with medical office procedures and billing practices - Knowledge of the accounts receivables (A/R) process - Min of 1 years of experience in revenue cycle management - One year healthcare or insurance billing processing experience required - One plus years' customer service experience required - Knowledge of medical terminology, CPT, ICD-10-CM, HCPC codes, CCI edits and HIPAA regulations - eClinicalWorks experience a plus - SmartSheet experience a plus Why Choose Us? Comprehensive benefits package Monday-Friday schedule CME allowance Qualifications: