Private Client Experience Specialist

We are seeking a Client Experience Specialist for an ultra luxury international liquor brand. The Client Experience Specialist will play a pivotal role in fostering meaningful relationships with private clients and curating exceptional brand experiences. This position blends personalized client development with the planning and execution of exclusive events to drive sales, recruit new clients, and build a loyal community for the brand's Limited Editions. Experience with ultra high net worth clients are highly desired. The position must be based in Southern California - preferably Los Angeles, Orange County, Santa Barbara or greater LA. Skills and Qualifications: Bachelor’s degree preferred. 2 to 3 years of experience in luxury hospitality, retail, or experiential marketing. Proven track record in client engagement, event execution, and sales-driven roles. Strong ability to build and maintain relationships with high-net-worth clients and luxury partners. Passion for storytelling, brand building, and crafting unique consumer experiences. Highly organized with strong project management and budget management skills. Ability to work independently while collaborating with multiple teams across different locations. Strong knowledge and use of appropriate MS Office software. Bilingual English and Spanish preferred. Professional appearance and grooming standards appropriate for a luxury retail environment. Ability to lift and carry weight in excess of 40 lbs. and to pick up and transport POS, event equipment, and product. Willingness to travel within designated territories approximately 30% of the time; valid driver’s license and US passport/visa required. Responsibilities will include but are not limited to: Serve as a brand ambassador and storyteller, captivating private clients through immersive experiences that reflect the brand's heritage and craftsmanship. Organize and schedule private appointments and tastings for clients, ensuring optimal timing and availability. Create and maintain detailed client profiles in the booking platform, including interests, previous purchases, and follow-up items. Manage follow-up communication with clients to ensure a positive experience and lasting relationships. Personalize the client experience, understanding preferences to offer bespoke recommendations and tailored purchasing journeys. Drive direct sales, fostering long-term client relationships. Build and maintain a database of high-net-worth individuals and organizations to interact with the overall brand experience. Support the planning and execution of exclusive events, including buying events, launch events, brand partnership events, and client engagement events. Coordinate event logistics including (but not limited to) site visits, catering teams, vendors, payments, and external agencies or collaborators. Utilize events as a platform to introduce new clients to brand's new offerings and grow the private client community. Identify and cultivate brand partnerships that reinforce our luxury positioning and provide access to target consumers. Manage event budgets and ensure each event meets production guidelines and brand standards. Provide post-event insights and regular reporting of activities, collaborating cross-functionally to enhance future activations and optimize the client journey.