[Remote] ERTS Program Manager
Note: The job is a remote job and is open to candidates in USA. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States. The ERTS Program Manager will manage a team of Project Managers and Project Specialists, ensuring successful project completion and regulatory compliance while also participating in sales and marketing efforts.
Responsibilities
- Review project reports for approval prior to customer delivery. Also review project deliverables that will be supplied to customers and provide guidelines to the organization
- Write SOP policies for operations on each new retail contract
- Coordinate implementation of new contracts including, system set up for pricing, invoicing requirements, scheduling requirements and reviewing this information with all groups affected
- Work with sales and operations to ensure all customer expectations are met once new contract is implemented
- Meet with customer to discuss and resolve invoicing, pick up, scheduling issues as single point of contact and work with local sales and operations groups to resolve
- Provide management with update reports on each account and any issues that are outstanding
- Review contract for accuracy prior to submittal to customer and confirming teams will meet all customer deadline requirements
- Other Duties as Assigned
Skills
- Bachelor's Degree Business Administration/Related. Alternative combinations of education and experience may be accepted in lieu of degree
- Experience: 5 to 7 years
- Good communication skills both written and verbal
- Good interpersonal skills, ability to interact with people at different levels and customers
- Good organizational skills
- Good problem-solving skills
- Attention to detail
- Field experience
Benefits
- Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
- Own part of the company with our Employee Stock Purchase Plan
- Opportunities for growth and development for all the stages of your career
- Company paid training and tuition reimbursement
Company Overview