[Remote] Renewal Account Executive (Remote US in EST & CST)

Note: The job is a remote job and is open to candidates in USA. Pitney Bowes is hiring a Renewal Account Executive for its Digital Shipping Solutions team. The role focuses on retaining and growing client accounts, closing renewals, identifying upsell and cross-sell opportunities, and supporting recurring revenue goals.

Responsibilities

• Manage, upgrade, and grow a portfolio of small and mid‑sized business or multi‑location accounts through proactive 40 - 60 daily outbound calling
• Generating quotes, closing activities, and processing order information to retain core revenue
• Present and close renewal opportunities virtually or by phone with existing clients
• Navigate the requirements and regulations associated with renewal agreements
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce
• Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition
• Perform additional duties as assigned

Skills

• You must reside in the EST and CST areas to be eligible for consideration for this job
• Applicants must be legally authorized to work in the United States
• Visa sponsorship is not available now or in the future
• A product‑oriented sales professional committed to delivering exceptional client satisfaction
• Skilled at identifying upsell and cross‑sell opportunities within the Pitney Bowes suite of solutions
• Experienced in Inside Sales, particularly within the Shipping or Mailing domains
• Direct experience interacting with clients in sales capacity
• Comfortably initiating 40-60 outbound sales calls at a mid‑level volume
• Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions
• Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping
• Proficient with Salesforces Customer Relationship Management (CRM) tools
• Demonstrated success in client retention
• Proven ability to close business over the phone or in virtual environments
• Excellent written and verbal communication skills

Benefits

• Eligible for incentive-based earnings
• The opportunity to grow and develop your career
• An inclusive environment that encourages diverse perspectives and ideas
• Challenging and unique opportunities to contribute to the success of a transforming organization
• Comprehensive benefits globally

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