[Remote] Senior Program Manager

Note: The job is a remote job and is open to candidates in USA. OnPay is a fast-growing software company offering cloud-based payroll, HR, and benefits solutions for small to midsize businesses. The Senior Program Manager will lead complex cross-functional product and software initiatives, establish program management frameworks, orchestrate go-to-market launches, manage dependencies and risks, and drive executive alignment and predictable delivery.

Responsibilities

• Strategic Program Execution & Roadmap Alignment: Lead cross-functional planning and execution for large-scale product initiatives, aligning multi-team execution roadmaps directly with strategic business objectives and release milestones
• Program Governance & Process Infrastructure: Establish, document, and continuously refine scalable program management structures, governance models, standardized templates, and delivery frameworks across the product and engineering organization
• Cross-Functional GTM Launch Orchestration: Orchestrate end-to-end Go-to-Market (GTM) project plans across Sales, Marketing, Support, and Operations, facilitating launch readiness reviews and post-release operational evaluations
• Dependency Management & Risk Mitigation: Identify, map, and actively manage complex cross-stream dependencies, system constraints, and delivery risks, proactively implementing mitigation plans to keep critical path milestones on schedule
• Executive Communication & Stakeholder Alignment: Define and maintain transparent status reporting, program dashboards, and executive updates while managing stakeholder expectations on scope changes, trade-offs, and risk logs
• Cross-Departmental Accountability: Build alignment and foster a culture of accountability across Engineering, Product, Design, and Business teams, ensuring clear ownership and follow-through on delivery commitments
• Framework Mentorship & Continuous Improvement: Elevate the broader team by mentoring Product Owners and team leads on program delivery best practices, driving retrospectives to continuously optimize cross-departmental delivery workflows

Skills

• Proven ability to orchestrate multi-team SaaS software programs and complex product launches in fast-moving environments
• Strong track record of designing, building, and scaling program management structures, reporting frameworks, and risk management models from scratch or low maturity
• Exceptional interpersonal and communication skills with a demonstrated ability to hold cross-functional partners accountable and present clearly to executive leadership
• Deep understanding of software development lifecycles (SDLC) and practical Agile delivery methods (Scrum, Kanban) with the ability to navigate technical dependencies with Engineering
• Ability to bring order and clarity to ambiguous, fast-paced environments, prioritizing effectively across competing organizational priorities
• Highly proficient with modern work management, roadmap, and collaboration platforms (Atlassian Jira, Confluence, Asana, Miro, Figma)
• Minimum of 7+ years of technology program/project management experience required, with at least 3+ years in a Senior Program Manager role leading multi-team software execution and GTM launches in a SaaS environment
• Proven experience establishing program frameworks, cross-functional status reporting, and launch readiness processes
• Bachelor's degree or equivalent practical experience strongly preferred
• PMI-ACP, PMP, CSM, CSPO, or equivalent project/agile management certifications preferred

Benefits

• Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.
• 4 weeks PTO + paid holidays
• Medical/Dental/Vision
• Short- & Long-Term Disability
• Life Insurance
• Fertility Benefits
• Parental Leave
• A 401(k) with company match
• Bonus
• Stock options
• Commitment to helping employees grow their careers

Company Overview