[Remote] Technical Program Manager - Infrastructure
Note: The job is a remote job and is open to candidates in USA. Figma is a design and collaboration platform that helps teams bring ideas to life and work together in real time. The Technical Program Manager will partner with the Infrastructure team to lead cross-company technical programs, coordinating engineering, security, compliance, legal, and other stakeholders to scale infrastructure, improve reliability and performance, and deliver critical initiatives.
Responsibilities
- Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact
- Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native performance improvements, and compliance programs (e.g., encryption key management, FedRAMP, SOC 2)
- Partner closely with engineering, security, compliance, and legal teams to ensure alignment and on-time delivery
- Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering
- Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies
- Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies
- Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability
- Translate technical constraints and risks into executive-level communications for senior leadership and external stakeholders
Skills
- 8+ years in Infrastructure TPM or related roles (cloud engineering, SRE, or infra-focused software engineering), with hands-on experience in cloud-native architectures and distributed systems (AWS, GCP, or similar)
- Deep technical expertise across infrastructure components - storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven systems (Kafka) - with the ability to reason across org-level goals, architectural trade-offs, and component-level details
- Track record driving large-scale infrastructure programs such as migrations, cost optimization, encryption/key management, and reliability initiatives for high-availability, business-critical services
- Strong cross-functional program management skills, including coordinating multi-team engineering orgs, tracking performance bottlenecks, optimizing infrastructure SLAs, and establishing PM best practices in ambiguous environments
- Proven stakeholder management, with experience engaging external partners (cloud providers, enterprise customers) and translating complex technical challenges into clear executive-level communications
- A track record of setting up and scaling TPM functions or program management practices within an engineering organization
- Experience working on high-visibility enterprise security and compliance programs (SOC 2, FedRAMP, encryption key management)
- Infrastructure incident management and analysis experience
- Experience working with external enterprise partners on technical programs (e.g., Apple, AWS, Google)
- Background in software engineering or site reliability engineering (SWE/SRE-to-TPM career path)
Benefits
- Equity to employees
- Health, dental, and vision coverage
- Retirement benefits with company contributions
- Parental leave and reproductive or family planning support
- Mental health and wellness benefits
- Paid time off
- Paid sick leave
- Holidays and other leave benefits in compliance with applicable federal, state, and local laws
- Employer-provided paid flexible PTO for exempt employees
- Flexible paid sick leave for exempt employees
- Company recharge days
- Cell phone and home internet reimbursements
- Lifestyle spending accounts
- Annual bonus plan for eligible non-sales roles
- Remote work in the United States
- Paid flexible PTO is subject to manager approval
Company Overview
Company H1B Sponsorship